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Helpline Number - 1800 1032 730

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Mission:

To render seamless IT enabled essential services in West Bengal and provide 24x7 support to resolve the needs pertain to IT/ ITeS community during this COVID-19 pandemic and current disaster management measures.

Objective:

Information Technology (IT) is a backbone for any industry naming Healthcare, Transportation, Manufacturing, Retail, Security & Surveillance, Agriculture and others Operational & Essential service support. The Department of Information Technology and Electronics, Government of West Bengal is committed towards maintaining a balanced IT environment in case of this State/National emergency.

The Department of Information Technology & Electronics, Government of West Bengal has setup a to attend the needs of the IT and ITeS industry during the present scenario arising out of COVID-19 threats and possible fallouts including lockdown.

"The Department encourages all IT/ ITeS employees to work from home at this time of emergency”

Submit your Query: This is a user-friendly form where employer/ employee/ Citizen/ Corporates can feel free to clarify their doubts or required any type of support pertain to IT/ ITeS essential services.

Submit Feedback: Our team will get back to you seeking feedback on the provided resolution and overall experience. This will help us in improving our service and help in understanding the challenge scenarios in case of any emergency. We are committed to provide an appropriate resolution to our citizens.